Terms & Conditions sizi99 – Full Platform Terms of Use

The sizi99 platform is open only to individuals who meet all of the following eligibility criteria. Registration by anyone who does not meet these criteria is strictly prohibited, and any account opened in violation of these terms will be terminated without a refund of any remaining credit balance.

1.1 Age Limit. You must be at least 18 years of age at the time of registration. sizi99 does not accept underage members under any circumstances. sizi99 reserves the right at any time to request age verification documents such as a MyKad or passport to confirm that you meet the minimum age requirement. Any account found to belong to an underage individual will be terminated immediately and all transactions cancelled.

1.2 Residency Requirements. sizi99 services are available to users residing in Malaysia. You are responsible for ensuring that your use of the sizi99 platform complies with the local laws and regulations applicable to you.

1.3 One Account Per User. Each individual is permitted to hold only one active sizi99 account. Opening multiple accounts — whether using the same or different names, phone numbers, email addresses, or payment methods — is a serious breach of these terms. sizi99 employs advanced detection systems to identify duplicate accounts. If detected, all associated accounts will be terminated and any bonuses or winnings obtained through multiple accounts will be voided.

1.4 Registration Information. You are required to provide accurate, complete, and up-to-date information during registration. This includes your full legal name, an active Malaysian phone number, a valid email address, and correct payment details. Providing false or misleading information is a breach of these terms and may result in account closure and forfeiture of winnings.

2.1 Password Confidentiality. You are solely responsible for keeping your sizi99 login credentials confidential, including your username and password. sizi99 will not be held liable for any losses arising from the disclosure of your login details to a third party. You are advised to use a strong, unique password for your sizi99 account and not reuse it across other accounts.

2.2 Prohibited Use. If you become aware of or suspect that your sizi99 account has been accessed by an unauthorised party, you must notify the sizi99 support team immediately via live chat or email at support@sizi99.best. sizi99 will take appropriate action to protect your account, including a temporary freeze if necessary.

2.3 Account Activity. You are fully responsible for all activities that occur within your sizi99 account, including all bets, deposits, and withdrawals made using your login credentials. sizi99 will not issue refunds for bets confirmed through the system, even if you claim the bet was not placed by you, unless substantial evidence of third-party fraud can be provided.

2.4 Identity Verification (KYC). sizi99 reserves the right to request identity verification at any time, particularly before processing withdrawals that exceed certain thresholds. Documents that may be requested include a copy of your MyKad or passport, proof of current address, and proof of the payment method used. Failure to provide the required documents within the specified timeframe may result in the withdrawal being placed on hold.

3.1 Accepted Deposit Methods. sizi99 accepts deposits via the following Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX including Maybank2u and CIMB Clicks. All deposits must be made in Malaysian Ringgit (MYR). Foreign payment methods are not accepted. The minimum deposit is RM 20 per transaction.

3.2 Deposit Processing. Deposits made through the methods listed above are typically processed and credited to your sizi99 account within under one minute. In the rare event that a deposit is not credited within 15 minutes, please contact sizi99 support with proof of your transaction.

3.3 Withdrawal Requests. Withdrawals may be made at any time, provided all applicable verification requirements have been met. Withdrawals are processed to the same payment method used for the deposit. sizi99 does not permit withdrawals to third-party accounts. Withdrawal processing times are as follows:

• Withdrawals under MYR 10,000: 3 to 10 minutes after approval
• Withdrawals of MYR 10,000 to MYR 100,000: up to 4 hours for additional review
• Withdrawals exceeding RM 100,000: up to 24 hours including KYC verification

3.4 Withdrawal Limits. The minimum withdrawal amount is RM 50 per transaction. The maximum daily withdrawal limit is RM 50,000 for standard accounts. For VIP accounts or withdrawals exceeding this limit, please contact the sizi99 support team to discuss further.

3.5 Bonus Funds. Winnings derived from bonus funds may not be withdrawn until the stated rollover requirements have been fulfilled. Only your real money balance (excluding bonuses) may be withdrawn at any time without rollover conditions, provided no active game using those funds is in progress.

4.1 General Bonus Terms. All bonuses and promotions offered by sizi99 are subject to the specific terms and rules stated alongside each offer. These include rollover requirements (the total amount that must be wagered before a withdrawal is permitted), bonus validity periods, eligible games, and maximum bet limits when using bonus funds.

4.2 Prohibited Use of Bonuses. sizi99 bonuses may not be used for the following activities:

• Hedging or arbitrage strategies designed to guarantee profit without genuine risk
• Placing bets on both sides of the same match or market
• Betting strategies designed to meet rollover requirements with minimal risk, such as wagering on near-certain outcomes
• Using multiple accounts to claim the same bonus

4.3 Bonus Freezing and Cancellation. sizi99 reserves the right to withdraw, freeze, or cancel any bonus or promotion at any time if there is reasonable cause to believe the bonus has been misused, or if a technical error occurred in the bonus offer. sizi99's decision in such matters is final.

4.4 Welcome Bonus. The 150% welcome bonus is available exclusively to new sizi99 members making their first deposit. Each user is eligible for the welcome bonus once only. A rollover requirement of 30 times the bonus value must be met before any bonus-related winnings can be withdrawn.

4.5 Weekly Cashback. The weekly 15% cashback program is calculated based on net losses (deposits minus withdrawals and winnings) over the Monday-to-Sunday period. Cashback is credited every Monday and may be used for gameplay with no additional rollover requirements. The maximum cashback amount is RM 500 per week.

5.1 Game Fairness. All games available on the sizi99 platform — including slots, live baccarat, 4D lottery, progressive jackpots, and Sports Betting — operate on systems designed to ensure fairness. Slots and casino games use a Random Number Generator (RNG) certified by independent auditing bodies. Live baccarat outcomes are determined by real dealers in a controlled, live-streamed environment.

5.2 Sports Betting. For EPL football betting, Malaysia Super League, and IPL cricket betting, all confirmed bets are final and cannot be cancelled once the match has started, except in circumstances specified under the relevant betting conditions, such as match postponement or force majeure. Official results are used to determine bet outcomes, and sizi99's decision is final in any dispute.

5.3 Progressive Jackpot. Progressive jackpot wins on sizi99 are subject to verification before payment is processed. Players claiming a jackpot win will be contacted by the sizi99 team to complete the verification process. sizi99 is not liable for jackpots triggered as a result of software errors or technical glitches — in such cases, the game provider shall determine the appropriate payout.

5.4 Use of Automated Software. The use of bots, automated software, decision-support systems, or any other method that gives a player an unfair advantage is strictly prohibited on sizi99. Violations will result in immediate account closure and forfeiture of all winnings.

6.1 Voluntary Closure. You may close your sizi99 account at any time by contacting our support team. Prior to closure, you must withdraw all eligible funds from your account. Bonus funds that have not met the rollover requirements cannot be withdrawn and will be forfeited upon account closure.

6.2 Closure by sizi99. sizi99 reserves the right to suspend, freeze, or close any user account without prior notice if:

• You have breached any part of these terms and conditions
• You provided false information during registration or the KYC process
• Your account is linked to fraudulent activity, money laundering, or other illegal conduct
• You are using software or unfair methods to gain an advantage in gameplay
• You have opened multiple accounts or are sharing an account with another user
• You have made threats or engaged in abusive behaviour towards sizi99 support staff

6.3 Self-Exclusion. Players who feel they need a break from gaming may apply for a temporary self-exclusion through the account settings section or by contacting sizi99 support. The self-exclusion period can be set from 24 hours up to 12 months. During this period, access to the account will be fully blocked.

7.1 Service As Is. The sizi99 platform is provided "as is" without any express or implied warranties. sizi99 does not guarantee that the platform will operate without interruption, be free from errors, or be fully protected against cyber threats. sizi99 will make every effort to ensure high platform availability, though periodic downtime for maintenance may be necessary.

7.2 Limitation of Liability. sizi99's maximum liability to you under any circumstances shall not exceed the total amount you deposited into your sizi99 account in the 30 days preceding the claim. sizi99 is not liable for any indirect, incidental, or consequential losses, including loss of anticipated profits.

7.3 Technical Errors. In the event of a technical error, system failure, or incorrect display of odds or payouts resulting in inaccurate outcomes, sizi99 reserves the right to correct the error. Overpayments made due to technical errors may be reclaimed by sizi99 from the relevant player's account.

Sizi99 takes our responsibility for the well-being of all members seriously. Gaming at sizi99 is for entertainment — it should never be treated as a primary source of income or a means to resolve financial difficulties. We provide a range of tools to help players maintain control and gamble responsibly.

8.1 Responsible Gaming Tools. Through your sizi99 account settings, you can set the following limits:

• Daily, weekly, or monthly deposit limits — to control the amount of money deposited into your account
• Daily or weekly loss limit — gameplay will stop automatically once this limit is reached
• Session time limit — reminders and time limits for each session
• Temporary Self-Exclusion — blocks account access for a set period

8.2 Problem Gaming Detection. sizi99 monitors members' gaming patterns to identify signs of problem gambling. If our systems or staff identify a member who may be experiencing difficulties with gaming control, we reserve the right to reach out to that member, provide information on support resources, or impose temporary playing limits in the member's best interest.

8.3 Support Resources. If you or someone you know is experiencing difficulties with gaming, we encourage you to seek professional help. More information on support resources available in Malaysia can be found on the Responsible Gaming sizi99.

9.1 Right to Amend. sizi99 reserves the right to modify, update, or replace any part of these terms and conditions at any time. Amendments take effect immediately upon being posted on this page. You are responsible for reviewing this page periodically to ensure you remain aware of the current terms.

9.2 Amendment Notice. For material or significant amendments, sizi99 will endeavour to provide members with advance notice via registered email or in-platform notification at least 7 days before the changes take effect. Continued use of the sizi99 platform after any amendment takes effect constitutes acceptance of the revised terms.

9.3 Governing Law. These terms and conditions are interpreted and enforced in accordance with applicable laws. Any dispute arising in connection with these terms will first be referred to negotiation between both parties. Should a resolution not be reached, the dispute will be referred to arbitration or a mutually agreed dispute resolution forum.

9.4 Language. These terms and conditions are written in Malay for the convenience of Malaysian players. Should a version in another language exist, the Malay version shall prevail in any dispute over interpretation.

9.5 Severability. If any provision of these terms is found to be invalid or unenforceable by a competent authority, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect.

9.6 Entire Agreement. These terms and conditions, together with the Privacy Policy and any game- or promotion-specific terms published on the sizi99 platform, constitute the entire agreement between you and sizi99 regarding your use of this platform and supersede all prior discussions, representations, or agreements relating to the same subject matter.